QB Issue Resolution:

I’d be glad to clarify why you’re seeing the task reminder in your Dashboard.

This can happen when the Payroll feature is turned on and have initially set it up. The reminder will show if you have transactions or activities that need your attention such as payroll set up, payroll tax forms or payments due, recurring template reminders, etc.

Since your client doesn’t have employees, they have the option to cancel the payroll service or finish the setup process to remove the task. Let me walk you through on how to enter the employee’s information.

Here’s how:

  1. Go to Workers from the navigational menu, then select Employees.
  2. Choose Get set up to begin the setup process.
  3. Enter the company and employee information.
  4. Use our Getting Started with Payroll tutorial page to help you with the setup process.

That’ll do it. The information I provided should help you moving forward.

Resolution for Issue 'I have a task notification on the dashboard that states “Finish setting up payroll Let’s go”. The client currently has no employees. How do I get rid of the task?' available: Yes (Solved).
Source: Intuit Community forum.

I have a task notification on the dashboard that states “Finish setting up payroll Let’s go”. The client currently has no employees. How do I get rid of the task?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Cancellation of Payroll Service
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Error Recovery for Cancellation of Payroll Service [Canada]
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