QB Issue Resolution:

Thanks for responding.  I called Intuit support and they figured it out.  The person before me posted a payment in September and applied it to invoices dated November and December so when I run the aging for October, it shows a $25k credit because November and December haven’t happened yet.  I changed the date of the invoices to prior to the Bill Payment date and it fixed the issue.

 

Thanks for the help

Rick

Resolution for Issue 'I have an open balance on a Bill Payment that is not correct but I can’t seem to correct it? Anybody know how to fix this? I deleted it and re-entered it and it didn’t fix it. I’ve attached the aging showing what I’m referring to.' available: Yes (Solved).
Source: Intuit Community forum.

I have an open balance on a Bill Payment that is not correct but I can’t seem to correct it? Anybody know how to fix this? I deleted it and re-entered it and it didn’t fix it. I’ve attached the aging showing what I’m referring to.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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