QB Issue Resolution:
,If step 2 cannot be done because you already have a mandate for that customer and have imported it in from Go Cardless.
You can check on the customer invoice if it is toggled on to pay using Go Cardless by clicking into the invoice and checking that it says it will use the Go Cardless for payment(under payment options)t as long as when you click on the cog>all lists>direct debit mandates it shows as an active mandate then it will go out automatically.
Resolution for Issue 'I have imported my mandates from GoCardless and have sync my GoCardless account with QB. However my clients show “Approved by customer and currently processing” Why?' available: Yes (Solved).
Source: Intuit Community forum.
I have imported my mandates from GoCardless and have sync my GoCardless account with QB. However my clients show “Approved by customer and currently processing” Why?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Customer
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