QB Issue Resolution:

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Resolution for Issue 'I have just gone from regular QB to online with my book keeper.how do I get an icon on my home screen?' available: Yes (Solved).
Source: Intuit Community forum.

I have just gone from regular QB to online with my book keeper.how do I get an icon on my home screen?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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