QB Issue Resolution:
The bank transactions will be downloaded automatically, once you turn on online banking in QuickBooks. Manually posting an entry(deposit/payment) can cause duplicates.
To get this sorted out, remove the unnecessary figures and match the deposit to the corresponding sale transaction.
- Click on Banking on the left pane.
- Refer to the Banking section of the page.
- Go to the For Review tab.
- Put a check-mark the box next to each transaction you want to exclude.
- Select the Batch action drop-down menu, and then hit on Exclude selected.
After that, start matching your bank and QuickBooks transactions. To do that, you can refer to this link for more details and on how to fix online banking issues: Download, match, and categorize your bank transactions in QuickBooks Online.
Resolution for Issue 'I have manually posted a deposit into QBO and now my bank has downloaded the deposit into QBO. Why is it duplicating vs matching?' available: Yes (Solved).
Source: Intuit Community forum.
I have manually posted a deposit into QBO and now my bank has downloaded the deposit into QBO. Why is it duplicating vs matching?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Banking
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Error Recovery for Banking [Canada]
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