QB Issue Resolution:

You can delete the transaction that do not match in QuickBooks Desktop. It’s necessary to delete the entire statement after matching the appropriate transactions. Here’s how you can do it:

  1. Choose Banking.
  2. Click Bank Feeds > Bank Feeds Center.
  3. Select the statement from Items Received From Financial Institution and choose View.
  4. Match the appropriate transactions and select Done.
  5. Choose Yes, in the Not Finished Matching screen. You will return to the Online Banking Center.
  6. Select the same statement from the Items Received From Financial Institution and select Delete.

For your reference, you can check this article: https://quickbooks.intuit.com/community/Reports-and-accounting/Remove-duplicate-transactions/td-p/20…

Resolution for Issue 'I have transactions in the bank feed that are unmatched but in the screen above, the same transaction is matched (asterisk). How do I clear the unmatched transaction?' available: Yes (Solved).
Source: Intuit Community forum.

I have transactions in the bank feed that are unmatched but in the screen above, the same transaction is matched (asterisk). How do I clear the unmatched transaction?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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