QB Issue Resolution:
I’m glad you asked about changing the default Accounts Receivable (A/R) account for invoices. Let me clear this up for you.
QuickBooks Online allows you to create multiple A/R accounts, however, it’s not designed to work with them. In addition, the initial A/R account created will be its default in tracking A/R balances. For this reason, we can’t change the default A/R account assigned by QuickBooks.
Alternatively, you can track two types of income with the use of sub-accounts, or Location or Class Tracking. If you’re interested, you can learn more about it here: Can I Change the Default A/R or A/P Account in QuickBooks Online?
We’d like to understand more about what’s important to you when it comes to having multiple A/R accounts in tracking different types of income. To send your feedback or suggestions, click on the Gear icon at the top right corner, and choose Feedback. Any and all feedback is welcome. The more we get, the more rounded product QuickBooks Online will become.
If you ever have other questions we can help you with, feel free to swing by the Community!
Resolution for Issue 'I have two Accounts Receivable, one is Design income and another for Editing Income. When I run a report I noticed that some invoices from Editing are on Design income. How can I change the Account on Invoices in QuickBooks Online?' available: Yes (Solved).
Source: Intuit Community forum.
I have two Accounts Receivable, one is Design income and another for Editing Income. When I run a report I noticed that some invoices from Editing are on Design income. How can I change the Account on Invoices in QuickBooks Online?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for changing the default Accounts Receivable account for invoices
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Error Recovery for changing the default Accounts Receivable account for invoices [Canada]
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