QB Issue Resolution:

QuickBooks Mac 2014 and 2013 both open fine on all the machines we tested them on and thousands and thousands of user machines. The problem is either with your copy (something wrong with the download) or your machine (something installed that is interfering).

To fix the first, downloading the product again. The full version of any year is available here:

http://support.quickbooks.intuit.com/Support/ProductUpdates.aspx?lid=UpdateDownloads%20(SUB%20HDR)

When you download it you receive a disk image (file extension .dmg). Double click on that to open the disk image. You should see a window open up with the QuickBooks icon in it. Drag that icon to your Applications folder. Then launch QuickBooks from your application folder. (Its possible you are double clicking on the disk image but not installing the program – this is the standard way you install Mac programs).

Or… it may be an incompatibility with something you have on your system. Try rebooting your Mac while holding down the shift key (hold the shift key while the machine reboots). This disables third party drivers and add ons and “safe boots”. If QuickBooks works after that the problem is something installed on your system – let us know here and we can help you find out what.

Resolution for Issue 'I just purchased and downloaded quickbooks for mac 2014 and I hate it and I can’t open it and I want my money back. How do I get anybody from Intuit to respond?' available: Yes (Solved).
Source: Intuit Community forum.

I just purchased and downloaded quickbooks for mac 2014 and I hate it and I can’t open it and I want my money back. How do I get anybody from Intuit to respond?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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