QB Issue Resolution:
Is the company file stored locally on the same computer? If so, then we need to perform a wildcard search for all the company files. Here’s a link that will guide you to search for all company files (go to If you are accessing your QuickBooks file saved locally on the same computer).
Resolution for Issue 'I just updated from 2014 to 2017 version. Where is my existing data, shouldn’t it have been updated to 2017 version?' available: Yes (Solved).
Source: Intuit Community forum.
I just updated from 2014 to 2017 version. Where is my existing data, shouldn’t it have been updated to 2017 version?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for 2017 version
Quickbooks Repair Pro will resolve it efficiently and affordably. Guaranteed resolution of your issue, or you pay nothing!
Error Recovery for 2017 version [Canada]
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