QB Issue Resolution:
Having an account in the Chart of accounts is not the same as having an Item on your Items List.
Items control the flow of data to accounts. An item is something you buy, sell, make, do, charge, or buy and sell.
You set up Items. Open Lists menu > Items List. Create your Service Item and name it Commission and link it to that Income account.
Now you can use it on Invoices and Sales Receipts.
Resolution for Issue 'I know for commission I create a sales receipt, but when I dropdown I can’t see my items Listing/selling commission. I confirmed they’re there in my chart of accounts.' available: Yes (Solved).
Source: Intuit Community forum.
I know for commission I create a sales receipt, but when I dropdown I can’t see my items Listing/selling commission. I confirmed they’re there in my chart of accounts.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Chart of Accounts
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