QB Issue Resolution:

I know it makes no sense, I said that in my response.  Its not my software.

 

Two Options to undo a recon in QBO:
1. open the register and double click on the R to remove it, one transaction at a time

2. if you have an accountant who signs in to your QBO account, have him log in and use the accountant tool, undo recon
or
invite yourself as the accountant, create the log in, and log in as the accountant so you can use the accountant tools (use a different email for the invite)

Resolution for Issue 'I modified several reconciled entries just to change the account category that the money was assigned to. I didn’t change ANY AMOUNTS, or the reconciliation status. The next time I tried to reconcile the account, the opening balance is off. All of the changed accounts are listed and even though I didn’t change any of the amounts or reconciliation status, it has deducted the amounts from the opening balance. The only way to change them to get to the correct opening balance is to UNreconcile them. I can’t do that. I can’t just leave them unreconciled in the bank register. WHY IS IT CHANGING THE OPENING BALANCE WHEN NONE OF THE AMOUNTS WERE CHANGED??' available: Yes (Solved).
Source: Intuit Community forum.

I modified several reconciled entries just to change the account category that the money was assigned to. I didn’t change ANY AMOUNTS, or the reconciliation status. The next time I tried to reconcile the account, the opening balance is off. All of the changed accounts are listed and even though I didn’t change any of the amounts or reconciliation status, it has deducted the amounts from the opening balance. The only way to change them to get to the correct opening balance is to UNreconcile them. I can’t do that. I can’t just leave them unreconciled in the bank register. WHY IS IT CHANGING THE OPENING BALANCE WHEN NONE OF THE AMOUNTS WERE CHANGED??: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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