QB Issue Resolution:
Credits posted at the Customer level are not made available to be applied to the Job level.
Resolution for Issue 'I need to assign credits to customer not job' available: Yes (Solved).
Source: Intuit Community forum.
I need to assign credits to customer not job: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for assign credits
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Error Recovery for assign credits [Canada]
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