QB Issue Resolution:
I’m here to assist you in connecting your bank account, stefeliz.
The option to add a bank account is very much helpful especially if you have a lot of transactions. As I checked, I noticed that we already have an investigation regarding PNC accounts. I suggest contacting our Customer Support Team so they can add your details which can help with this issue to be resolved as soon as possible.
- Go to Help and select Contact us.
- Enter PNC Account in the question field and click Let’s talk.
- Choose either to Start a message or Get a callback.
In the meantime, you can manually import your PNC transactions through webconnect. What we need is a file from PNC that contains the transactions for a period of time. You can log in to your PNC online account to get this file. I’ve added this article for the detailed steps on how to process it: Manually upload transactions into QuickBooks Online.
I’m just a post away if you have more questions. Have a great day and stay safe!
Resolution for Issue 'I need to connect my bank account from PNC, but I have 3 different business accounts under the same user ID, and it will only allow me to choose the wrong account' available: Yes (Solved).
Source: Intuit Community forum.
I need to connect my bank account from PNC, but I have 3 different business accounts under the same user ID, and it will only allow me to choose the wrong account: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Banking
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Error Recovery for Banking [Canada]
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