QB Issue Resolution:
If you’ve added a new payroll item for 401K, it won’t overwrite the old item/account, though they have the same payroll deduction type.
The item will just override once you’ve edited/changed the previous transactions created using the new payroll item.
If you need further assistance with checking the deductions, you may get in touch with our QuickBooks Support Team.
To contact support:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose QuickBooks Online.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
Resolution for Issue 'I need to edit my 401k provider in QB Online. My December Payroll ran with Schwab identified as the provider, but it should have been TD. Check was sent to TD. How can I fix this?' available: Yes (Solved).
Source: Intuit Community forum.
I need to edit my 401k provider in QB Online. My December Payroll ran with Schwab identified as the provider, but it should have been TD. Check was sent to TD. How can I fix this?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Payroll item
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Error Recovery for Payroll item [Canada]
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