QB Issue Resolution:

You can create a refund receipt in QuickBooks when you receive the email. Just be sure to select your checking account in the Refund from field, so it will reflect in there. That way also, it becomes a matching entry when the actual refund transaction is downloaded on the Banking page. If Authorize.net will create a refund transaction and reflect it in your QuickBooks company, you can just wait for it instead.

 

Just a tip, always add a memo to your refund receipt. It will help you easily recognize the transaction in the future.

 

You can run a Profit and Loss report after entering the transaction to see how it affects your income.

Resolution for Issue 'I need to refund a credit card in Authorize.Net. I will receive an email when the money is withdrawn from our ck acct. How do I enter this in Quickbooks and match it?' available: Yes (Solved).
Source: Intuit Community forum.

I need to refund a credit card in Authorize.Net. I will receive an email when the money is withdrawn from our ck acct. How do I enter this in Quickbooks and match it?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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