QB Issue Resolution:

“Track returns for donors” box appearing on box has to do with the following two “Bills and expenses” enabled settings available in Plus plan:

  • Track expenses and items by donor
  • Make expenses and items billable

https://www.evernote.com/shard/s354/sh/0c0a29ed-0586-49b5-8a68-e8bb2584ef74/1a7492f089b12d31a26581c0…

So, if you need to track billable expenses for donors, these two features needs to be ON. If not, you can turn these off and then you will not see “track returns for donors” box appear on Deposit form.

https://www.evernote.com/shard/s354/sh/1545ffde-a34c-4adc-a615-e9e2f68601ce/c60e5f22ceabfbf10759c214…

Resolution for Issue 'I never use “Track returns for donors” when making a deposit. Is there, or can you make, a preference that will allow you to NOT have the box appear?' available: Yes (Solved).
Source: Intuit Community forum.

I never use “Track returns for donors” when making a deposit. Is there, or can you make, a preference that will allow you to NOT have the box appear?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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