QB Issue Resolution:

Let’s get the sales tax turned on,¬†tracysimstestqbo.

If you’re able to turn it off, you’ll be able to turn it on as well. This can be a browser issue.

Try opening QuickBooks Online using an incognito window to check if the same thing happens. This is the best place to isolate the issue. If it works, let’s go back to your main browser, then¬†clear the cache. Too much data or files can cause the system to behave differently.

Using a different browser can also fix issues like this (Internet Explorer, Google Chrome, Safari, or Mozilla Firefox).

Now, here’s how you can turn on the sales tax:

  1. Click Taxes, then choose Set up sales tax.
  2. You”ll receive a message, “Good to have you back!“, click OK.

Resolution for Issue 'I now know that sales tax is automated based on the state. I accidently turned off sales tax. How do I turn sales tax back on?' available: Yes (Solved).
Source: Intuit Community forum.

I now know that sales tax is automated based on the state. I accidently turned off sales tax. How do I turn sales tax back on?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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