QB Issue Resolution:

Thank you for posting in the Community. I can help share some information about outstanding tax payments that are still showing on your payroll tasks.

 

Our Online Payroll Team is aware of this issue and is now investigating this behavior in QuickBooks. While they’re working for a fix, you can get rid of the payment that is showing due by clicking Create Payment. Our system will recalculate and update to reflect that nothing is due.

 

I’d suggest contacting our Online Payroll Team so that you’ll be added to the list of our affected users. We will notify you through email once this issue is resolved.

Resolution for Issue 'I paid my 2018 940 employer liability and it won’t clear from my outstanding tax payments. Previous solution does not work?' available: Yes (Solved).
Source: Intuit Community forum.

I paid my 2018 940 employer liability and it won’t clear from my outstanding tax payments. Previous solution does not work?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Outstanding Tax Payment
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Error Recovery for Outstanding Tax Payment [Canada]
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