QB Issue Resolution:

Probably, but you should contact Intuit directly.

The link below will take you to a page that should indicate at the top which version of QB you are using (so that you get the correct phone number). If it is incorrect, click on the “Change product” link.

To contact Intuit, go here, search “Call Support” and then click the phone icon to get the correct phone number.

Resolution for Issue 'I pay annually and wanted to know if I cancel my subscription will I get a pro-rated refund?' available: Yes (Solved).
Source: Intuit Community forum.

I pay annually and wanted to know if I cancel my subscription will I get a pro-rated refund?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for PAY
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