QB Issue Resolution:

The next thing to do is create a bank deposit for the three payments and deposit them to the right bank account.  receivepayment.PNGbankdeposit.PNG

 

Once done, you can find match downloaded transactions, then resolve the difference in your banking feeds. This way, you’ll be able to see the remainder and deposit it to your liability account.

 

Let me show you the steps for additional guidance:

  1. Go to Banking from the left pane.
  2. Select the desired bank where the payment was deposited to. bankingfeeds1.PNG
  3. Click the payment, then choose Find match to bring up the transaction. bankingfeeds2.PNG
  4. Mark the deposit by putting a checkmark in the box.
  5. Enable the Resolve Difference feature.
  6. Click Save when ready. bankingfeeds3.PNG

I’ve added this article for more details with find matching transactions : Add and match downloaded banking transactions.

Resolution for Issue 'I purchased a company’s assets (thus forming a new company) but bought the old company’s name as part of the transaction. So now I have a new entity with their name. As such, payments for their outstanding open invoices at time of sale are being collected on their behalf and I post them to a liability account (since I owe that money to them at some point). The problem I have is that a customer just sent me a single lump ACH payment which covers 3 of our invoices and the remainder goes to the liability account. So I went into ‘Receive Payment’ and marked the 3 invoices as being paid by ACH, and then put them to undeposited funds. Then the ACH showed up in the banking feed but I can’t figure out how to properly split it so that it puts part into the liability account and the other 3 against the invoices… Do I just change the received payment from Undeposited funds to the bank account and then split the deposit between the liability account and the bank account and call it a day, or will that double up the amount in the bank since the receive payment *and* the deposit are both putting money towards it?' available: Yes (Solved).
Source: Intuit Community forum.

I purchased a company’s assets (thus forming a new company) but bought the old company’s name as part of the transaction. So now I have a new entity with their name. As such, payments for their outstanding open invoices at time of sale are being collected on their behalf and I post them to a liability account (since I owe that money to them at some point). The problem I have is that a customer just sent me a single lump ACH payment which covers 3 of our invoices and the remainder goes to the liability account. So I went into ‘Receive Payment’ and marked the 3 invoices as being paid by ACH, and then put them to undeposited funds. Then the ACH showed up in the banking feed but I can’t figure out how to properly split it so that it puts part into the liability account and the other 3 against the invoices… Do I just change the received payment from Undeposited funds to the bank account and then split the deposit between the liability account and the bank account and call it a day, or will that double up the amount in the bank since the receive payment *and* the deposit are both putting money towards it?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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