QB Issue Resolution:

You’ll need to change the Expense account to Accounts Payable on the cheque you created. This way, it will turn into a credit that you can apply to your bill.

Here’s how:

  1. Open the cheque and change the account used into Accounts Payable. 
  2. Select Save & Close.

Once done, pay the bill and apply for the credit. Here’s how:

  1. Go to the Vendors menu, then select Pay Bills.
  2. Choose the bill/s corresponding to the check.
  3. Select Set Credits, then go to the Credits tab.
  4. Put a check on the credit. Change the amount as needed.
  5. Select Done, then choose Pay Selected Bills.

Resolution for Issue 'I raised a cheque in June for an overpayment, I have now received an invoice I want to use against the cheque but the cheque is not showing as a credit on my bill to pay.' available: Yes (Solved).
Source: Intuit Community forum.

I raised a cheque in June for an overpayment, I have now received an invoice I want to use against the cheque but the cheque is not showing as a credit on my bill to pay.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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