QB Issue Resolution:
We presume you are going to make the additional payment to the employee. What you will have to do is adjust the payroll journal that is generated when you ran the payroll.
If you are using the Standard Online Payroll, select accounting > chart of accounts > locate/search for Payroll Expenses > run report > select the Journal Entry that relates to the employee that you made the underpayments to. The first line on the journal should show the amount that you should’ve paid to the employee (Net Pay) posting to your bank account. Amend this amount to the amount that you actually paid the employee, then add an additional line at the bottom, replicating line one, in the account column select your bank account and then in the credit column enter the remaining amount that you are going to pay the employee.
You should then be able to match both amounts from the banking screen to the journal.
Resolution for Issue 'I ran payroll, which is correct, but an error was made when setting up the payment to 1 employee and he didn’t receive the correct amount and I can’t reconcile accounts.' available: Yes (Solved).
Source: Intuit Community forum.
I ran payroll, which is correct, but an error was made when setting up the payment to 1 employee and he didn’t receive the correct amount and I can’t reconcile accounts.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Credit column
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