QB Issue Resolution:

it depends

if you have a vendor credit on the books, deposit the refund and use accounts payable as the source account for the deposit, select the vendor name on that same line under the name column. Then bring up pay bills, select the bill the deposit created and apply credits, save

if there is no credit, deposit the check and if the refund was for something you ordered as an expense – use that same expense account as the source account. other wise use other income as the source account for the deposit

Resolution for Issue 'I received a refund check from a vendor. How do I post this refund in QB?' available: Yes (Solved).
Source: Intuit Community forum.

I received a refund check from a vendor. How do I post this refund in QB?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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