QB Issue Resolution:
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If you received a refund to your credit card then you’ll want to use the Credit Card Credit feature. This way a credit will be created back to your card instead of being linked to a specific Vendor to use on your next Expense or Bill.
Here’s how to create the credit:
1. Create(+) > Credit Card Credit (under the Vendors heading)
2. Enter the Vendor in the top left hand corner
3. Enter all other pertinent info like the Account and Amount
4. Select Save and Close
That should do it for you! You’ll now show a credit directly back to your credit card 😀
Resolution for Issue 'I received credit on a credit card statement from a vendor. How do I close out a vendor credit if there’s no expense to count it against?' available: Yes (Solved).
Source: Intuit Community forum.
I received credit on a credit card statement from a vendor. How do I close out a vendor credit if there’s no expense to count it against?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Credit Card
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