QB Issue Resolution:
No worries, I’m here to help you completely delete the credit card sub-account together with its transactions.
Removing an account in QuickBooks Online won’t delete the transactions associated with it. You’ll need to open each transaction and manually delete them one at a time.
Since you’ve already removed the credit card account, you have to reactivate it temporarily so that the system will allow you to delete the transactions.
- Go to the Accounting menu at the left navigation panel and select the Chart of Accounts tab.
- Click the Gear Icon below the New button, then place a check mark in the box to Include inactive.
- Enter the name of the credit card sub-account you’ve deleted and click the Make active link.
I’m confident that you’ll be able to delete the transactions after reactivating the account. Once you’re done deleting them, you’ll need to deactivate it again.
I’ve also attached some screenshots for your reference. That should completely remove the credit card sub-account and its transactions in QuickBooks Online.
Feel free to contact me if you need anything else by commenting below. I’ll be right here to provide you further assistance. Have a great day ahead!
Resolution for Issue 'I removed a sub-account CC (that actually duplicates) expecting the transactions get removed with it. But they stayed. I cannot amend or delete anymore. What can I do?' available: Yes (Solved).
Source: Intuit Community forum.
I removed a sub-account CC (that actually duplicates) expecting the transactions get removed with it. But they stayed. I cannot amend or delete anymore. What can I do?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Accounting menu
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