QB Issue Resolution:

I greatly appreciate the detailed information and screenshot you provided. Let’s get this sorted out.

 

Base on the screenshot you provided, both Bill and Expense are attached to the project. Attaching both transactions causes the duplication. With that, only the Bill should be attached to the project and you’ll need to remove the project from the Expense transaction.

 

Here’s how to do it:

  1. Click Expenses on the left menu.
  2. Choose Vendors tab.
  3. Select the Vendor.
  4. Locate the Expense transaction and click View/Edit.
  5. Under Customer/Project, click the drop-down and remove the project attached to it.
  6. Click Save and close.

 

I’ll leave you with an article to know more about editing an expense in QBO: How to enter, edit, or delete expenses.

Resolution for Issue 'I understand what unapplied cash bill payment is but cant figure out why it’s showing as unapplied in this case. Also, my p/l for this customer/project is understated bc the expense seems to be counting the expense twice. Context: An expense was initially created to reflect the payment. Later on, we created a bill (we want to see it this way) and then applied the expense as payment to the bill. I have attached the screenshot of the: Bill Expense Bill payment showing expense and bill Project report showing the payment counting twice. (the unapplied cash bill payment expense includes the guaranteed payment shown separately) NOTE I couldnt save as 1file so attached is the first set of screenshots and I’ll add the second to a reply We’d greatly appreciate any help in clarifying what we’re doing wrong.' available: Yes (Solved).
Source: Intuit Community forum.

I understand what unapplied cash bill payment is but cant figure out why it’s showing as unapplied in this case. Also, my p/l for this customer/project is understated bc the expense seems to be counting the expense twice. Context: An expense was initially created to reflect the payment. Later on, we created a bill (we want to see it this way) and then applied the expense as payment to the bill. I have attached the screenshot of the: Bill Expense Bill payment showing expense and bill Project report showing the payment counting twice. (the unapplied cash bill payment expense includes the guaranteed payment shown separately) NOTE I couldnt save as 1file so attached is the first set of screenshots and I’ll add the second to a reply We’d greatly appreciate any help in clarifying what we’re doing wrong.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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