QB Issue Resolution:

If you are using a desktop version of QuickBooks, installing and accessing the file on your Bookkeeper’s computer may need a local network if you are on the same location. Your computers should be talking to each other and a common shared folder is created for QuickBooks Company File so both computers can access it.

If your bookkeeper is on another location, you may either put QuickBooks and the Company File on the cloud. This will allow you and your bookkeeper to work on QuickBooks simultaneously.

Charges may apply on the 2nd license for your bookkeeper.

Here’s a useful link on multi-user mode: http://support.quickbooks.intuit.com/support/pages/inproducthelp/core/qb2k12/contentpackage/glossary…

Resolution for Issue 'I want to add a new copy of QB to our bookkeeper’s computer and share our QB file.' available: Yes (Solved).
Source: Intuit Community forum.

I want to add a new copy of QB to our bookkeeper’s computer and share our QB file.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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