QB Issue Resolution:

I can help walk you through writing a customer check for a credit memo in QuickBooks Online (QBO).

 

Here’s how to accomplish this:

 

1. Go to the Plus icon, then pick Check under Vendors column.
2. On the Category details section, enter/choose the following:

  • Accounts – Accounts Receivable.
  • Amount – Credit amount.
  • Customer – Customer’s name.

3. Hit Save and close.

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After that, pair it with the credit. Here’s how:

 

1. Go back to the Plus icon and pick Receive Payment under Customers column.
2. Choose the customer’s name on the Customer field.
3. Select the check created on the Outstanding Transactions section and the Unapplied Payment on the Credits section.
4. Ensure that the Amount Received is zero, then hit Save and close.

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I’m also including an article for additional information: Record a customer refund.

Resolution for Issue 'I want to write a customer a check for a credit memo rather than applying it to an invoice down the road, how can I accomplish this?' available: Yes (Solved).
Source: Intuit Community forum.

I want to write a customer a check for a credit memo rather than applying it to an invoice down the road, how can I accomplish this?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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