QB Issue Resolution:

Your first reconciliation always starts at 0. That doesn’t mean No Money. That means Nothing yet marked as Cleared.

Resolution for Issue 'I was informed by my accountant that that we are not able to utilise the QBO bank reconciliation function because we don’t have an automatic feed from a local bank ? We are currently uploading our bank statements manually using excel and was informed opening balance is shown as zero ? Can somebody help ? RAY' available: Yes (Solved).
Source: Intuit Community forum.

I was informed by my accountant that that we are not able to utilise the QBO bank reconciliation function because we don’t have an automatic feed from a local bank ? We are currently uploading our bank statements manually using excel and was informed opening balance is shown as zero ? Can somebody help ? RAY: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for bank reconcilation
Quickbooks Repair Pro will resolve it efficiently and affordably. Guaranteed resolution of your issue, or you pay nothing!

Error Recovery for bank reconcilation [Canada]
E-Tech is the #1 Quickbooks data migration and Conversion service provider.

Get 50% off Quickbooks Online

Click Here for 50% off!

Additional Support Options: