QB Issue Resolution:

Let’s perform some steps so you can run the Profit and Loss and Profit and Loss Detail reports.

It’s possible your browser has too much historical data from previously visited web pages. This might be the reason the P&L statement isn’t an option.

We can sort this issue by accessing your account through a private browser. This will help isolate the problem since it doesn’t store data in the cache. Here are the following keyboard shortcuts:

  • Internet Explorer: press CTRL  + Shift + P
  • Safari: press Command + Shift + N
  • Google Chrome, press CTRL  + Shift + N
  • Mozilla Firefox: press CTRL  + Shift + P

If it works perfectly fine, we can clear the clear the cache storage of your regular browser. Then, let’s pull up the two P&L reports again.

You can also use other compatible browsers if private browsing doesn’t work.

I’m adding this helpful article to learn more about the available reports with each QBO version: Report Comparison.

Resolution for Issue 'I work on QuickBooks Plus. How do I prepare a Profit and Loss and a Profit and Loss Detail. Help does not help!' available: Yes (Solved).
Source: Intuit Community forum.

I work on QuickBooks Plus. How do I prepare a Profit and Loss and a Profit and Loss Detail. Help does not help!: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Profit and Loss Detail reports
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Error Recovery for Profit and Loss Detail reports [Canada]
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