QB Issue Resolution:

in company settings>form deliver>customize

you can customize to some extent the invoice – if what you want is not there then you can not do what you want, QBO is very very limited in customization

gear>feedback and report/suggest it to the developers

Resolution for Issue 'I would like to customise the “invoice to” and “ship to” fields on estimates and invoices. Also same when I create invoice and estimate on screen. Please advice.' available: Yes (Solved).
Source: Intuit Community forum.

I would like to customise the “invoice to” and “ship to” fields on estimates and invoices. Also same when I create invoice and estimate on screen. Please advice.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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