QB Issue Resolution:

Updated (10/7/2015) – Our team has diagnosed the issue and is working to implement the resolution very soon. Thank you for your patience. 

If you are experiencing this issue, click here to let us know.

We have identified an issue that is impacting a small percentage of QuickBooks Online users.  When users change the status of a Register transaction from “C” (for Cleared) or “R” (for Reconciled), navigate away from the Register and then navigate back to the impacted transactions, the status has not changed.

Our team is actively working to diagnose the issue. We apologize for any inconvenience and appreciate your patience.

Resolution for Issue 'If I change a transaction status from Cleared (“C”) or Reconciled (“R”) and navigate away from the register, when I go back to the register the status remains unchanged.' available: Yes (Solved).
Source: Intuit Community forum.

If I change a transaction status from Cleared (“C”) or Reconciled (“R”) and navigate away from the register, when I go back to the register the status remains unchanged.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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