QB Issue Resolution:

Create a current asset called utility deposit

pay the deposit in QB and use that account as the expense for the payment

Resolution for Issue 'If I pay a security deposit for my utilities, how do I enter the complete transactions' available: Yes (Solved).
Source: Intuit Community forum.

If I pay a security deposit for my utilities, how do I enter the complete transactions: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for complete transactions
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Error Recovery for complete transactions [Canada]
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