QB Issue Resolution:
It seems like you’ve tried all the basic troubleshooting steps. We could go a step further and try another browser (or even a different computer) if you have time, but you will probably need to contact us so we can sort this out.
To contact us, click here: https://community.intuit.com/articles/1145770-how-and-when-can-i-contact-support-usa-only
Resolution for Issue 'if i try to add new user or accountant, pop up says im not authorized. I am the master admin. cleared cache, didn’t help' available: Yes (Solved).
Source: Intuit Community forum.
if i try to add new user or accountant, pop up says im not authorized. I am the master admin. cleared cache, didn’t help: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for another browser
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Error Recovery for another browser [Canada]
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