QB Issue Resolution:

Hello @njsherry:


This is a great question and the answer is only obvious when someone shows you where to look.  I call this one of the hidden things in QBO.


Basically, you go to:

  1. accounting>chart of accounts>find the account you want to remove
  2. then go to run report.  There is a drop down list where you will find “edit” or “delete”.
  3. There are accounts that you cannot delete, which I mention in the video.

It is that simple when you know where to look.  So thank you for asking this question, as I am sure there are other people who don’t know how to do this either.


Remember, in QuickBooks Online or any web based product, there is never anything deleted.  So if you accidentally delete something, you can always bring it back.  There is a small gray gear at the right side of the Chart of accounts list.  Click that and show inactive. Find your accidentally deleted account and reinstate it by making it active again (same drop down).


I hope that helps.  There are help articles right here to help you learn QBO.  My favorite is this one.


As always, if you have more questions, we are here to help you!


Have a wonderful weekend.




Resolution for Issue 'I’m new to QBO. How do I delete an account on the Chart of Accounts? Client using Simple Start. Thanks,' available: Yes (Solved).
Source: Intuit Community forum.

I’m new to QBO. How do I delete an account on the Chart of Accounts? Client using Simple Start. Thanks,: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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