QB Issue Resolution:

In general, when to use Bank Transfer in QBO:

To record payment from bank account to credit card account
To deposit money to company bank account from personal loan shown as liability account
In general, when to use Journal Entry in QBO:

To record expenses paid by personal credit card or cash and like to show as personal loan (liability account)

Resolution for Issue 'I’m struggling to understand when I should use a journal entry as opposed to a transfer.' available: Yes (Solved).
Source: Intuit Community forum.

I’m struggling to understand when I should use a journal entry as opposed to a transfer.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Journal Entry
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Error Recovery for Journal Entry [Canada]
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