QB Issue Resolution:
By default the template name will default to the client of that transaction. However Quickbooks allows the ability to re-name the template as needed. Chances are the template has since been named in this way.
In this situation go through the templates you suspect to be the issue and edit them. when on the edit screen, you can validate the customer listed on them and remove the templates with the customer you are trying to delete. once that template is removed you should be able to make that client inactive.
Resolution for Issue 'I’m trying to make a client inactive. I have checked the recurring transaction, and the company isn’t there. Every time I try to make it inactive, I get this message: “This client cannot be deleted because it is used on a recurring template.”' available: Yes (Solved).
Source: Intuit Community forum.
I’m trying to make a client inactive. I have checked the recurring transaction, and the company isn’t there. Every time I try to make it inactive, I get this message: “This client cannot be deleted because it is used on a recurring template.”: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for inactive
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Error Recovery for inactive [Canada]
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