QB Issue Resolution:

Expense voucher needs to be created and enter the ‘Accounts Payable Account’ in account column.┬áPlease follow the below steps to record the ‘Advance Payment’ to the supplier before you received the item from your vendor.

1. Please click on “+” icon at the top and then click on ‘Expense’ which appears under ‘Supplier’

2. Once the Expense page opens, choose a supplier name from ‘Choose a Payee’ option and then select the bank account from which you are paying from, then select payment date and payment method

3. Then select ‘Accounts Payable (Creditors)’ account from ‘Account’ column, then enter the ‘Description,amount and then ‘Save and Close’

It will appear as credit balance in your supplier account.

Resolution for Issue 'IN: How do I record a deposit paid to a supplier' available: Yes (Solved).
Source: Intuit Community forum.

IN: How do I record a deposit paid to a supplier: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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