QB Issue Resolution:

I know a way on how to change the primary contact details, newsupplies.

You can edit the primary contact details in the Customer Center page. For more details about it, just follow the steps below:

  1. Click Customers on the top menu.
  2. Choose Customer Center.
  3. Click the customer name.
  4. Under the Customer Center page, click the Contacts tab.
  5. Under the Contact Name column, double-click the Primary Contact name.
  6. In the Contact Details, you can make some changes on it.
  7. You can also click the Contact Type section to make some changes in it.
  8. Once done, click Save and Close.

Then, run the Customer Contact List report and click the Refresh tab to apply the changes.

I’ve provided screenshots for your reference.

Resolution for Issue 'In my Customer Contact List I have a field called ‘Primary Contact’ how do I change the details in this field? I can’t seem to find it anywhere.' available: Yes (Solved).
Source: Intuit Community forum.

In my Customer Contact List I have a field called ‘Primary Contact’ how do I change the details in this field? I can’t seem to find it anywhere.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Contacts tab
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