QB Issue Resolution:

The Shipping option would need to be selected within Company Preferences.

Go to File > Preferences > Company > General > “I want to record shipping address on sales receipts” > Save.

This will enable the option “Ship Items” within the I Want To menu in Make a Sale.

Resolution for Issue 'in POS, the option for shipping does not appear in “I want to”. How can I add it?' available: Yes (Solved).
Source: Intuit Community forum.

in POS, the option for shipping does not appear in “I want to”. How can I add it?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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