QB Issue Resolution:

“I wasn’t aware of this until I got a phone call from a foreign man”

That is a Scam.

Intuit would not call You like this. Intuit would never “know” your computer is not connecting.

How do you know it is not connecting?

“and then he quoted me a ridiculous prices to fix this.”

Of course he did.

Launch your program, even to the No Company Open screen is fine. Use F2. Look at the first line: Product Info. It should show R7. Please see my screenshot.

If not, then go to Help menu > Update QB…

Select All Options from the Updates tab. Save. Click on the Update Now, and Reset and Get a full update, now.

F2.JPG

Resolution for Issue 'In QuickBooks Premier 2017 I have gotten at error 404 when trying to update which does not the program to update. Is there a fix for this?' available: Yes (Solved).
Source: Intuit Community forum.

In QuickBooks Premier 2017 I have gotten at error 404 when trying to update which does not the program to update. Is there a fix for this?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Company Open screen is fine
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Error Recovery for Company Open screen is fine [Canada]
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