QB Issue Resolution:

Thanks for reaching out for support here in the Community. I want to make sure you’re able to get your bank information into QuickBooks Online.

 

This can be done manually through what is referred to as a WebConnect. The first step in this process is to download your bank transactions as one of the following formats:

  • .CSV
  • .QFX
  • .QBO
  • .OFX

The downloaded file can then be uploaded into QuickBooks by:

 

1. Clicking the Banking tab in the left navigation bar.

2. Select the black drop-down arrow beside of Update, and select File upload.

 

This article offers more information on this type of setup: https://quickbooks.intuit.com/community/Banking-and-bank-feeds/How-to-upload-more-than-90-days-of-ba….

 

Additionally, this write-up covers the how-to’s of importing using a .CSV file: https://quickbooks.intuit.com/community/Banking-and-bank-feeds/How-to-import-bank-transactions-using….

 

Keep up the great work and please let me know if you have any other questions. I’ll be here to help any way that I can.

Resolution for Issue 'In the BANKING tab >Add Account. After going through the prompts, my bank is not an option. It asks you to input the bank’s web address and states that QuickBooks will contact the bank. It has been about a week and still I can’t connect QB to the bank. It there a way to manually input the bank account information? I have resorted to handwriting paper checks because I have no way to print them in the system- which defeats the purpose of even having a program. Thanks in advance' available: Yes (Solved).
Source: Intuit Community forum.

In the BANKING tab >Add Account. After going through the prompts, my bank is not an option. It asks you to input the bank’s web address and states that QuickBooks will contact the bank. It has been about a week and still I can’t connect QB to the bank. It there a way to manually input the bank account information? I have resorted to handwriting paper checks because I have no way to print them in the system- which defeats the purpose of even having a program. Thanks in advance: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Bank Not Supported
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