QB Issue Resolution:

Hi there, @nikkim1.

 

Thank you for posting in the Community. I’m here to share some insight about the inactive products showing in the Purchases by Product Service Detail Report.

 

Yes, you’re right. Inactive products would still show on your report if there are transactions linked to them. Deleting those from the system should completely remove the items.

 

You can also filter the products/services from your reports by reactivating them. To do that, follow the steps below:
1.    Go to the Gear icon and select Products and Services.
2.    From the Products and Services screen, click the Funnel icon and select Inactive on the Status drop-down.
3.    Hit Apply.
4.    Click the Make active link under the Action column for the item you want to reactivate.

 

 

 

 

I’m adding some helpful articles that tackle more about Products and Services below:
•    Change Product and Services types.
•    Remove or merge a product or service.

 

That should do it. Please let me know if you need further assistance working in QuickBooks. I’ll be more than happy to help. Thanks for dropping by and take care!

Resolution for Issue 'Inactive products are still showing on Purchases by Product Service Detail Reports When we opened the QuickBooks account we made some errors with starting inventory entries and product details. So we had made multiple products inactive since QBO does not allow products to be deleted. But now when I run “Purchases by Product Service Detail” reports, the inactive products are still showing up on the report with “(deleted)” after them. I need to have these removed completely. There is no way to filter them out with the Customize -> product/service option because they don’t show up on the active product list. How can I get these products out of the system?' available: Yes (Solved).
Source: Intuit Community forum.

Inactive products are still showing on Purchases by Product Service Detail Reports When we opened the QuickBooks account we made some errors with starting inventory entries and product details. So we had made multiple products inactive since QBO does not allow products to be deleted. But now when I run “Purchases by Product Service Detail” reports, the inactive products are still showing up on the report with “(deleted)” after them. I need to have these removed completely. There is no way to filter them out with the Customize -> product/service option because they don’t show up on the active product list. How can I get these products out of the system?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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