QB Issue Resolution:

Unmatched transactions can make it difficult to get the correct, current information to show on your records.

You can “undo” the add and it may give you the option to match. If not, I suggest creating a payment for the invoice and then “exclude” the downloaded one (the bank balance will be correct and the invoice will show paid).

You may also want to contact a ProAdvisor for assistance with getting the transactions resolved to properly show ‘who owes what’. The ProAdvisor program allows accountants to get training in QuickBooks Online so they will be able to assist with getting accounts properly reconciled. To find a ProAdvisor, go to http://proadvisor.intuit.com/referral/, enter your Zip code and a Distance and click Search.

Resolution for Issue 'incorrect posting of invoices and payments.' available: Yes (Solved).
Source: Intuit Community forum.

incorrect posting of invoices and payments.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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