QB Issue Resolution:
“transactions were entered”
Everything you enter is a Save, right away. Save and Close or Save and New. There is no final Save, at the end, needed.
“and noticed budget information missing. Backed up file”
When you were asked to make the backup, any unsaved work would have been brought to your attention.
“and next time QB was opened, the new company file had nothing in it – no”
New Company File? You would not want to be in a New File. You want to Restore from the Backup, to be able to have that recreate your Old file ready for you to start working from that point, forward.
Perhaps you keep starting New Files, every time?
Resolution for Issue 'installed QB for Mac 2016 and entered transactions – not saved over reboot' available: Yes (Solved).
Source: Intuit Community forum.
installed QB for Mac 2016 and entered transactions – not saved over reboot: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Backed up file
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