QB Issue Resolution:
I would like you to use the QBInstall tool first. See if this will go through the process. Please download the tool from this article:
Will wait for you reply again. Thanks!☺
Resolution for Issue 'Installing QB Pro 2015. Get to Quick install page with email & password but will not go any further and cursor is stuck. (no keys work on that screen)' available: Yes (Solved).
Source: Intuit Community forum.
Installing QB Pro 2015. Get to Quick install page with email & password but will not go any further and cursor is stuck. (no keys work on that screen): this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Quickbooks/QBO
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