QB Issue Resolution:

Internet Explorer 8 sunset
Answer ID: 5785

In order to effectively deliver the features and experience our customers are asking for, we recently announced that we’re discontinuing support for Internet Explorer 8 as a supported browser for Quickbooks Online. While you can continue to use Internet Explorer 8 after we discontinue support, some features may not work properly going forward.

We definitely recommend using one of our supported browsers: Chrome, Firefox, or Internet Explorer 9 or 10. We encourage you to review our blog post about how upgrading to a supported browser will give you the best functionality and performance while using QBO.

Answer ID 5785
Products QuickBooks Online Basic
QuickBooks Online Edition
QuickBooks Online Essentials
QuickBooks Online Plus
QuickBooks Online Simple Start (H)
QuickBooks Online Essentials (H)
QuickBooks Online Plus (H)
Categories Using This Product
Date Created 05/07/2013 03:56 PM
Date Updated 07/24/2013 09:30 AM
Allow Crawling? Yes

Resolution for Issue 'Internet Explorer 8 sunset.' available: Yes (Solved).
Source: Intuit Community forum.

Internet Explorer 8 sunset.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for explorer
Quickbooks Repair Pro will resolve it efficiently and affordably. Guaranteed resolution of your issue, or you pay nothing!

Error Recovery for explorer [Canada]
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