QB Issue Resolution:

I’m here to help share information about inviting employees to view their paychecks and W-S’s online.


I have checked this issue here in our system and we have received reports from other users getting the same challenges.


While our engineers are working on a fix to resolved this issue, it would be best to get in touch with our Customer Care Team. They can add you to the list of affected users.


To contact us, here’s how:

  1. Sign in to your QuickBooks Online company account.
  2. Click the Help icon on the top right.
  3. Click Contact Us button at the bottom.
  4. Enter a short description about your concern.
  5. Click on Let’s talk.
  6. Choose from Chat or Get a callback.

When we have more information about the status of this issue, we will update you. We will send the updates on your email address associated with your Intuit account.


To give you more details on how to invite employees to view their paychecks and W-S’s online, you can read this article: https://quickbooks.intuit.com/community/Help-Articles/Invite-employees-to-view-paychecks-and-W-2-s-o….


Resolution for Issue 'Invite employees to view paychecks and W-2’s online' available: Yes (Solved).
Source: Intuit Community forum.

Invite employees to view paychecks and W-2’s online: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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