QB Issue Resolution:

I’d be delighted to help you print invoices in QuickBooks Online which exclude the product/service.


You may need to edit/customize the invoice template to exclude the Product/Service when printing the invoice created. Let me show you how.


  1. Go to the Gear icon.
  2. Select Custom Form Styles.
  3. Select the template you’re using.
  4. Click on Edit under Action.
  5. Go to the Content column and click on the content section of the invoice.
  6. Under Columns remove the check-mark beside Product/Service.
  7. Click Done.

Once done, editing the template, start creating and printing your invoices.

To learn more about customizing templates in QBO, you may check this article: How to customize invoices, estimates, and sales receipts.

Resolution for Issue 'Invoice template modification' available: Yes (Solved).
Source: Intuit Community forum.

Invoice template modification: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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