QB Issue Resolution:

OK, finally got the problem fixed. I am not sure if this is what was causing it for anyone else, but here is what worked for me:

The reason the accounts in QBO were not syncing with BB&T was because BB&T online had me set up as a sub-user, not the main account holder. The main account holder was the person who previously held my job, and once she went dormant for a while BB&T locked her out, which gave all sub-users under her problems. We asked BB&T to reset her password (and I can get her email) so we reset it, and poof, no more problems.

Resolution for Issue 'Is anyone else having problems syncing BB&T accounts? I have gotten error message 324 (We can’t find this account at your bank) for the past 2 days, but only on the BB&T accounts. My account number and login info hasn’t changed. I have re-signed in, and get a notice that the accounts are connected and that transactions are being downloaded, but once I am back on the Banking screen there are no new transactions and the 324 error is still there.' available: Yes (Solved).
Source: Intuit Community forum.

Is anyone else having problems syncing BB&T accounts? I have gotten error message 324 (We can’t find this account at your bank) for the past 2 days, but only on the BB&T accounts. My account number and login info hasn’t changed. I have re-signed in, and get a notice that the accounts are connected and that transactions are being downloaded, but once I am back on the Banking screen there are no new transactions and the 324 error is still there.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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